Best Price Guarantee
Diamond Suites Cebu promises its customers that by booking directly, you are getting the best deal online. If you have a confirmed direct online booking with Diamond Suites Cebu and find a cheaper price for the same offer within 24 hours on another website, we will match that price.

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Best Price Guarantee Terms & Conditions

Diamond Suites Cebu will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " Diamond Suites Cebu Website" are the websites owned or operated by or on behalf of Diamond Suites Cebu bearing the logo and branding of Diamond Suites Cebu.

In the unlikely event that a lower price at Diamond Suites Cebu is made available on a non-Diamond Suites Cebu website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), Diamond Suites Cebu will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a Diamond Suites Cebu Website, and at least 24 hours before the standard check-in time at Diamond Suites Cebu.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by Diamond Suites Cebu if it is incomplete or concerns a non-Diamond Suites Cebu website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to reservations@directwithhotels.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for Diamond Suites Cebu, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • Diamond Suites Cebu will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same Diamond Suites Cebu.
    • Diamond Suites Cebu will convert any Competing Price offered in a different currency than the price made available through the Diamond Suites Cebu Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by Diamond Suites Cebu when honoring a lower price.
    • Diamond Suites Cebu may deny claims where the difference between the Competing Price and the price on the Diamond Suites Cebu Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a Diamond Suites Cebu Website, and Diamond Suites Cebu is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-Diamond Suites Cebu website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by Diamond Suites Cebu and must make a reservation in the manner communicated by Diamond Suites Cebu within 24 hours from receipt of the communication or local check-in time at Diamond Suites Cebu Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the Diamond Suites Cebu Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond Diamond Suites Cebu\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • Diamond Suites Cebu has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. Diamond Suites Cebu reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • Diamond Suites Cebu may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion Diamond Suites Cebu determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at Diamond Suites Cebu Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of Diamond Suites Cebu.
  • Void where prohibited by law. Diamond Suites Cebu reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.
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Diamond Suites Cebu

At the Heart of Cebu is the Diamond

An accessible location in the city’s premier business district, versatile MICE facilities and packages, and top-notch service — Diamond Suites Cebu in Cebu City, Philippines offers these and more with every stay. Here, one can conduct business, host events, and indulge in life’s little pleasures with ease and peace of mind.

Wake up to great mornings and filling meals on your first day in the Queen City of the South. Despite our hotel’s central location across Cebu Business Park, our rooms ensure quiet, restful sleep with plush furnishing and the use of memory pillows. Every accommodations has its own mini-bar, LCD TV, phone, and hot and cold shower — features that will satisfy the needs of business and leisure travelers alike. Reservations come with breakfast but our guests also have the option of sampling the dishes and drinks served at Grain Restaurant, 8th Street Bar & Coffee Lounge, and our executive lunch set.

In addition to our commitment to providing comfortable stays, our hotel also offers tailor-made packages for conventions, meeting, and social events and celebrations. Corporate travelers can expect further assistance through our business center and wireless Internet access. Aside from these, the hotel also has a swimming pool, mini-gym, and laundry services. Guests who desire to explore the best of the city and the neighboring islands only need to inquire about our travel and tour services. Book today at Diamond Suites Cebu and find doing business an absolute pleasure every time you are in Cebu City.

At a Glance

Location and Accessibility Set across Cebu Business Park, our Cebu City hotel is just a 30-minute drive from the airport.

RelaxationGuests can make full use of the hotel’s swimming pool, gym, and wireless Internet access.

Spoil Your Taste Buds Taste the fresh dishes and drinks served at Grain Restaurant and 8th Street Bar & Coffee Lounge.

Great Mornings

Choose from 102 Superior and Deluxe rooms and find a quiet haven right at the heart of Cebu City. Each has its own mini-bar, LCD TV, phone, hot and cold shower, and memory pillows. Deluxe rooms can accommodate 2 persons while Superior rooms have enough space for 3. Children ages 5 and younger can stay at the hotel for free.

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Meetings and Venues

Create and celebrate corporate milestones with our hotel’s meeting and banqueting facilities. Supported by years of experience in handling events, we create custom packages for every occasion. Also, Diamond Suites Cebu is set across Cebu Business Park, making it an accessible venue for conventions, meetings, and social gatherings.

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